JOIN OUR TEAM
Pinnacle Pets Play & Stay Careers
Pinnacle Pets Play & Stay is always accepting applications and looking for talented, driven, and animal-loving teammates.
Currently Seeking:
Daycare Attendants with 11 am-4 pm Availability! (Updated 12/07/24)
Applicants are always welcome to fill out an application for any position of interest. We keep them on file for any future openings! We encourage applications from people of all backgrounds and are committed to fostering a diverse and inclusive environment.
Email careers@pinnaclepets.com for more information or, go straight to our application by clicking HERE.
Pinnacle Pets Career Options:
BOARDING ATTENDANT
Position: Boarding Attendant
Type: Part-Time or Full-Time (minimum commitment 15 hours/week)
Starting Pay: $11.00/hour + tips
Shifts Available:
6:00 am – 2:00 pm
4:00 pm – 9:00 pm
8:00 am – 3:00 pm
About the Role:
As a Boarding Attendant, you will provide attentive care, supervision, and enrichment to our guests—primarily dogs and cats—in a professional and fast-paced environment. This role requires physical stamina, excellent communication skills, and the ability to work independently and as part of a team. You will assist in maintaining a clean, safe, and welcoming facility for all pets and staff.
What to Expect:
- Physical Workload: Throughout your shift, you’ll be standing, walking, bending, and lifting (up to 50 lbs).
- Cleaning Duties: Expect frequent cleaning of rooms, outdoor play areas, and common spaces. This includes handling pet waste.
- Flexibility: This role can include early mornings, evenings, weekends, and holidays.
- Minimum Hour Requirement: This role requires someone available to work at least 15 hours/week in paid status.
PERKS
What We Offer:
We are committed to providing a supportive and rewarding workplace with the following benefits:
- Retail discounts.
- Boarding and daycare discounts.
- A shared kitchen stocked with snacks.
- Career Pathways
- Development Opportunties
- Tip-sharing (typically adds $1-$2/hour).
- Educational and career growth opportunities.
- Flexible scheduling options.
- Paid time off (PTO)*.
- 401(k) retirement plan*.
- Holiday pay*.
- Family-style team events and more!
(*Available to eligible employees based on tenure and hours worked.)
RESPONSIBILITIES
Key Responsibilities:
- Provide basic care (feeding, grooming, bathroom breaks) and enrichment activities for pets.
- Monitor animal behavior to ensure safety, intervening appropriately when needed.
- Maintain accurate records of each pet’s behavior, activities, and health observations.
- Communicate effectively with team members and pet owners about pet needs or concerns.
- Clean and sanitize kennels, play areas, and common spaces following strict safety and hygiene standards.
- Adhere to all company protocols and safety guidelines, including handling procedures for different breeds, sizes, and temperaments.
- Assist with special services like preparing snacks, basic training, enrichment activities, and capturing memorable moments (photos and report cards).
- Support the team with operational needs as assigned, including front-desk assistance when required.
- Other duties as assigned.
TEAM MEMBER REQUIREMENTS
- Must be at least 16 years old with a work permit or 18+
- Reliable, self-motivated, and able to work independently with minimal supervision.
- Strong communication skills to document and share important information.
- Critical thinking skills to identify and respond to safety or health concerns.
- Physically able to lift up to 50 lbs and perform tasks requiring standing, walking, and bending for extended periods.
- Comfortable interacting with dogs and cats of all sizes, breeds, and temperaments.
- A positive attitude and a team-oriented mindset.
- Reliable transportation to ensure punctuality.
- Availability to work some holidays as needed.
Preferred Qualifications
- Familiarity with pet safety and first aid procedures.
- We’re looking for candidates who value and contribute to a culture of positivity, openness, and honesty. The ideal candidate:
- Thrives in a collaborative environment and values diverse perspectives.
- Communicates openly and builds trust through transparent interactions.
- Upholds professional integrity and fosters a culture of mutual respect.
DAYCARE ATTENDANT
Position: Dog Daycare Attendant
Type: Part-Time or Full-Time (This role requires someone available to work at least 15 hours/week in paid status.)
Starting Pay: $11.00/hour + tips
Shifts Available:
Monday to Friday: 6:00 am – 11:00 am, 11:00 am – 4:00 pm, or 4:00 pm – 8:00 pm
Saturday/Sunday: 9:00 am – 1:30 pm or 1:30 pm – 5:30 pm (Saturday only)
About the Role:
As a Dog Daycare Attendant, you will oversee and engage with groups of up to 15 dogs in a structured, safe, and stimulating play environment. Your role requires strong observation, physical stamina, and attention to detail. You will monitor canine behavior, promote safe interactions, and maintain a clean and welcoming space while providing exceptional care for our furry guests.
What to Expect:
- Physical Activity: This role requires standing, walking, bending, lifting (up to 50 lbs), and cleaning throughout your shift.
- Dynamic Environment: You’ll manage a variety of dogs with different energy levels, sizes, and temperaments.
- Flexibility: Work hours can include early mornings, evenings, weekends, and holidays.
- Minimum Hour Requirement: This role requires someone available to work at least 15 hours/week in paid status.
PERKS
What We Offer:
We are committed to providing a supportive and rewarding workplace with the following benefits:
- Retail discounts.
- Boarding and daycare discounts.
- A shared kitchen stocked with snacks.
- Career Pathways
- Development Opportunties
- Tip-sharing (typically adds $1-$2/hour).
- Educational and career growth opportunities.
- Flexible scheduling options.
- Paid time off (PTO)*.
- 401(k) retirement plan*.
- Holiday pay*.
- Family-style team events and more!
(*Available to eligible employees based on tenure and hours worked.)
RESPONSIBILITIES
Key Responsibilities:
- Supervise and actively engage with groups of dogs, ensuring safe and positive interactions.
- Identify and manage dog behavior to maintain harmony within playgroups, using approved techniques and protocols.
- Document and share pet activities, behaviors, and notable moments for daily report cards.
- Capture and share photos of dogs to keep pet parents connected with their pets’ experiences.
- Maintain cleanliness by promptly addressing pet waste, sanitizing play areas, and ensuring safe environments indoors and outdoors.
- Provide special services such as snacks, birthday celebrations, or additional play sessions as requested.
- Recognize and respond promptly to health or safety concerns, escalating issues as necessary.
- Collaborate with the team to ensure smooth operations and meet pet care standards.
- Assist with additional duties as assigned.
TEAM MEMBER REQUIREMENTS
- Must be at least 16 years old with a work permit or 18+
- Reliable, self-motivated, and able to work independently with minimal supervision.
- Strong communication skills to document and share important information.
- Critical thinking skills to identify and respond to safety or health concerns.
- Physically able to lift up to 50 lbs and perform tasks requiring standing, walking, and bending for extended periods.
- Comfortable interacting with dogs and cats of all sizes, breeds, and temperaments.
- A positive attitude and a team-oriented mindset.
- Reliable transportation to ensure punctuality.
- Availability to work some holidays as needed.
Preferred Qualifications
- Familiarity with pet safety and first aid procedures.
- We’re looking for candidates who value and contribute to a culture of positivity, openness, and honesty. The ideal candidate:
- Thrives in a collaborative environment and values diverse perspectives.
- Communicates openly and builds trust through transparent interactions.
- Upholds professional integrity and fosters a culture of mutual respect.
OVERNIGHT ATTENDANT
Position: Overnight Attendant
Type: Part-Time or Full-Time (minimum commitment of 2 shifts/week)
Starting Pay: $11.50/hour + tips
Shift Hours: 9:00 pm – 6:00 am
About the Role:
As an Overnight Attendant, you will be the primary caretaker of our guests and the facility during after-hours. This role is ideal for someone who thrives working independently, has strong attention to detail, and prioritizes safety, cleanliness, and the well-being of animals. The Overnight Attendant ensures the facility remains secure, clean, and organized, and that our guests are cared for throughout the night.
What to Expect:
- Independent Work: This role requires self-motivation and accountability while working alone during overnight hours.
- Physical Activity: Duties include cleaning, walking dogs, and performing light to moderate physical tasks.
- Responsibility: As the sole caretaker during the shift, you must remain vigilant and detail-oriented.
- Minimum Hour Requirement: This role requires someone available to work at least 2 nights/week in paid status.
PERKS
At Pinnacle Pets, we are committed to fostering a supportive and growth-oriented environment. Our team enjoys:
- Retail discounts.
- Boarding and daycare discounts.
- A shared kitchen stocked with snacks.
- Tip-sharing (typically adds $1-$2/hour).
- Educational opportunities for personal and professional development.
- Defined career paths for advancement.
- Discounts at local partner stores.
- Commission and additional pay opportunities.
- Flexible scheduling to promote work-life balance.
- Paid time off (PTO)*.
- 401(k) retirement plan*.
- Holiday pay*.
- Family-style team events and more!
(*Available to eligible employees based on tenure and hours worked.)
RESPONSIBILITIES
- Ensure the security of the building and the safety of all animal guests throughout the night.
- Perform routine housekeeping tasks (e.g., sweeping, dishes, laundry) until midnight.
- Monitor and document the well-being of pets, promptly addressing any issues that arise.
- Take dogs out for scheduled bathroom breaks, ensuring their comfort and safety.
- Communicate detailed reports of nightly activities and observations to the incoming shift.
- Follow all company protocols for cleaning, animal care, and safety.
- Complete Pet CPR and First Aid certification within 90 days of hire (training provided).
- Assist with additional tasks or projects as assigned by management.
TEAM MEMBER REQUIREMENTS
- Must be at least 18 years old.
- Reliable, self-motivated, and able to work independently with minimal supervision.
- Strong communication skills to document and share important information.
- Critical thinking skills to identify and respond to safety or health concerns.
- Physically able to lift up to 50 lbs and perform tasks requiring standing, walking, and bending for extended periods.
- Comfortable interacting with dogs and cats of all sizes, breeds, and temperaments.
- A positive attitude and a team-oriented mindset.
- Reliable transportation to ensure punctuality.
- Availability to work some holidays as needed.
Preferred Qualifications
- Familiarity with pet safety and first aid procedures.
- We’re looking for candidates who value and contribute to a culture of positivity, openness, and honesty. The ideal candidate:
- Thrives in a collaborative environment and values diverse perspectives.
- Communicates openly and builds trust through transparent interactions.
- Upholds professional integrity and fosters a culture of mutual respect.
RECEPTIONIST
Type: Part-Time or Full-Time (This role requires someone available to work at least 15 hours/week in paid status)
Starting Pay: $13.00/hour + tips
Shift Hours:
AM: 6:00 am – 1:00 pm
PM: 1:00 pm – 7:30 pm
Saturday/Sunday: 9:00 am – 5:00 pm
About the Role
Receptionists are the first point of contact for guests and play a pivotal role in creating a welcoming and seamless experience. They are key to ensuring the success of our business and guest satisfaction by organizing reservations, addressing concerns, and keeping the flow of the day running smoothly.
The ideal candidate for this role is an organized, outgoing individual who enjoys interacting with people and radiates positivity. They thrive in a busy environment, can juggle multiple responsibilities, and help cultivate a culture of honesty, transparency, positivity, and development.
What to Expect:
- Physical Workload: Throughout your shift, you’ll be standing, walking, bending, and lifting (up to 50 lbs).
- Cleaning Duties: Light cleaning of the lobby/reception area.
- Customer Communication: Constant communication with customers and other team members promoting education, making confident suggestions for services, and handling a variety of emotional states through email, text, phone, and in-person conversations.
- Flexibility: This role can include early mornings, evenings, weekends, and holidays.
- Minimum Hour Requirement: This role requires someone available to work at least 15 hours/week in paid status.
PERKS
At Pinnacle Pets, we are committed to fostering a supportive and growth-oriented environment. Our team enjoys:
- Retail discounts.
- Boarding and daycare discounts.
- A shared kitchen stocked with snacks.
- Tip-sharing (typically adds $1-$2/hour).
- Educational opportunities for personal and professional development.
- Defined career paths for advancement.
- Discounts at local partner stores.
- Commission and additional pay opportunities.
- Flexible scheduling to promote work-life balance.
- Paid time off (PTO)*.
- 401(k) retirement plan*.
- Holiday pay*.
- Family-style team events and more!
(*Available to eligible employees based on tenure and hours worked.)
RESPONSIBILITIES
- Strong writing skills for effective and professional communication.
- Detailed communication with customers and team members.
- Critical thinking and problem-solving abilities.
- Ability to lift up to 50 pounds and remain active during shifts.
- Confidence in handling animals of all sizes and breeds.
- Team-oriented attitude with a focus on collaboration.
- Availability to work some holiday hours.
- Reliable transportation for consistent attendance.
- Friendly, approachable, and positive demeanor.
TEAM MEMBER REQUIREMENTS
- Stellar writing skills.
- At least 16 years of age with a work permit or 18+
- Detailed communication to all parties.
- Critical thinking skills.
- Ability to lift up to 50 pounds.
- Ability to interact safely and confidently with all sizes and breeds of animals.
- A team attitude.
- Some holiday hour availability.
- Positivity.
- Reliable Transportation.
- Friendly and inviting presence.
Preferred Qualifications
- Previous experience in animal care or overnight caretaking roles.
- Familiarity with pet safety and first aid procedures.
- We’re looking for candidates who value and contribute to a culture of positivity, openness, and honesty.
The ideal candidate:
- Thrives in a collaborative environment and values diverse perspectives.
- Communicates openly and builds trust through transparent interactions.
- Upholds professional integrity and fosters a culture of mutual respect.
GROOM TECH
Position: Groom Tech
Type: Part-Time or Full-Time
Starting Pay: $12.00/hour + 100% of tips
Shift Hours: Flexible/Varies
About the Role
The Groom Tech ensures that pets in the grooming salon receive the highest quality care, providing services such as trims, baths, nail filing, and other grooming-related requests under the supervision of a certified groomer. This role focuses on maintaining pets’ health and well-being while delivering excellent customer service and meeting client expectations.
The ideal candidate is passionate about working with animals, eager to learn, and interested in potentially advancing to a certified groomer role. They are detail-oriented, compassionate, and dedicated to creating a positive experience for pets and their owners.
PERKS
Why Join Us?
At Pinnacle Pets, we emphasize fostering a supportive and growth-driven culture. Our team members enjoy:
- Retail discounts.
- Boarding and daycare discounts.
- Access to a shared kitchen stocked with snacks.
- Educational opportunities for skill development.
- Clear career paths, including advancement opportunities.
- Discounts at local partner stores.
- Commission and additional pay options.
- Flexible scheduling for work-life balance.
- Paid time off (PTO)*.
- 401(k) retirement plan*.
- Holiday pay*.
- Family-style team events and more!
(*Eligibility based on tenure and hours worked.)
RESPONSIBILITIES
Key Responsibilities
- Perform grooming and bathing services tailored to the owner’s requests.
- Execute additional grooming tasks like nail trims, filing, and coat care.
- Adhere to the Pinnacle Standard of care, prioritizing pet comfort and safety.
- Collaborate with boarding and daycare teams to ensure seamless service for shared clients.
- Assess and address customer requests, offering professional advice and education on coat or health concerns.
- Upsell grooming services where applicable to enhance customer satisfaction.
- Maintain salon inventory and cleanliness to meet safety and operational standards.
- Follow AKC grooming safety procedures.
- Participate in training and complete assigned educational classes.
- Perform other duties as assigned to support the team.
TEAM MEMBER REQUIREMENTS
Team Member Requirements
- Excellent writing and communication skills.
- Ability to convey detailed and clear information to customers and team members.
- Strong critical thinking and problem-solving abilities.
- Capability to lift up to 50 pounds and handle pets of various sizes and breeds confidently.
- A team-oriented attitude that fosters collaboration and positivity.
- Availability for occasional holiday shifts.
- Reliable transportation for consistent attendance.
- Friendly demeanor with a customer-focused approach.
GROOMER
Position: Groomer
Type: Part-Time or Full-Time
Pay: 50% Commission + 100% of Tips
Shift Hours: Flexible/Varies
About the Role
The Groomer ensures that pets receive top-notch care in our grooming salon by providing services like haircuts, baths, nail trimming, and specialty grooming options such as hair coloring. This role requires excellent customer service skills to understand and meet pet owners’ requests while educating them about their pets’ needs.
The ideal candidate is passionate about animal care, detail-oriented, and dedicated to helping pets look and feel their best. Groomers thrive in a fast-paced, customer-focused environment and uphold the highest standards of care for pets and their owners.
PERKS
Why Join Us?
At Pinnacle Pets, we emphasize fostering a supportive and growth-driven culture. Our team members enjoy:
- Retail discounts.
- Boarding and daycare discounts.
- Access to a shared kitchen stocked with snacks.
- Educational opportunities for skill development.
- Clear career paths, including advancement opportunities.
- Discounts at local partner stores.
- Commission and additional pay options.
- Flexible scheduling for work-life balance.
- Paid time off (PTO)*.
- 401(k) retirement plan*.
- Holiday pay*.
- Family-style team events and more!
(*Eligibility based on tenure and hours worked.)
RESPONSIBILITIES
Key Responsibilities
- Provide grooming and bathing services tailored to pet owners’ requests.
- Maintain the Pinnacle Standard of care to ensure pet comfort and safety.
- Collaborate with boarding and daycare teams for seamless guest experiences.
- Evaluate customer requests critically and provide educational feedback on coat or health concerns.
- Suggest additional grooming services to enhance the pet’s well-being.
- Adhere to AKC grooming care and safety procedures.
- Monitor and manage salon inventory.
- Ensure the grooming salon remains clean and organized throughout the day.
- Perform other tasks as assigned to support the team.
TEAM MEMBER REQUIREMENTS
Team Member Requirements
- Excellent writing and communication skills. Each pet that enters the grooming salon gets a picture and a note about their experience in a daily report card written by the groomer.
- Ability to convey information to customers and team members.
- Strong critical thinking and problem-solving abilities.
- Capability to lift to 50 pounds and confidently interact with pets of all sizes and breeds.
- A team-oriented mindset that fosters collaboration and positivity.
- Availability for occasional holiday shifts.
- Reliable transportation for consistent attendance.
- Friendly, professional demeanor with a customer-focused attitude.
3491 Farm Bank Way
Grove City, OH 43123