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Pinnacle Pets Play & Stay Careers

Pinnacle Pets Play & Stay is always accepting applications and looking for talented, driven, and animal-loving teammates.

Pinnacle Pets Careers

Currently Seeking:

No current openings – check back soon! (Updated 10/24/23)

Applicants are always welcome to fill out an application for any position of interest. We keep them on file for any future openings!

Email careers@pinnaclepets.com for more information or, go straight to our application by clicking HERE.

Pinnacle Pets Career Options:

BOARDING ATTENDANT

Part-Time or Full-Time

Starting Pay: $10.80/hour + tips (average of $1-2/hour additional)

Shift Hours: 6:00 am – 2:00 pm,
4:00 pm – 9:00 pm, or 8:00 am – 4:00 pm

Boarding Attendants take care of our visiting canine and feline guests! We make sure the pets in our care feel as loved and stress-free as possible while they are away from home by giving them plenty of play, time outside, and snuggles. Boarding Attendants are in charge of all aspects of a guest’s care including feeding, bathroom breaks, housekeeping, and providing the many services each individual may ask for!

 The perfect person for the Boarding Attendant position is someone who loves all animals and has the desire to make sure they are comfortable, healthy, and happy. Organizational and observational skills are important and Boarding Attendants stay active and busy all shift, making the day fly by!

PERKS

  • Retail Discounts

  • Boarding/Daycare discounts

  • Shared kitchen stocked with snacks.

  • Tip sharing equalling typically $1-$2 additional an hour.

  • Educational Opportunities.

  • Career Path.

  • Discounts at local partner stores

  • Commission/additional pay opportunities.

  • Flexible schedule.

  • PTO*

  • 401K*

  • Holiday Pay

  • Family-style events

  • And More!

RESPONSIBILITIES
  • Being familiar with each guest’s personality, allergies, and medical conditions.
  • Maintaining indoor and outdoor cleanliness.
  • Watching dog body language to ensure all guests are comfortable and safe. 
  • Active engagement with individual guests.
  • Being able to accurately and descriptively depict what activities a pet participated in as well as their likes, dislikes, friends, etc. in written form.
  • Take plenty of pictures for pet parents.
  • Demonstrate knowledge of services offered and carry out those services as needed (snacks, birthday parties, extra play, etc.)
  • Immediately addressing issues that may compromise the health, safety, and welfare of our guests.
  • Accurately feeding guests any meals required.
  • Moving dogs from one area to another for bathroom breaks or as needed for additional services.
  • Helping other members of the team as needed.
  • Other tasks as assigned.
TEAM MEMBER REQUIREMENTS

  • Stellar writing skills.

  • Detailed communication to all parties.

  • Critical thinking skills.

  • Ability to lift up to 50 pounds.

  • Ability to be on feet for 5+ hours/day.

  • Leadership Skills.

  • Ability to interact safely and confidently with all sizes and breeds of animals.

  • A team attitude.

  • Some holiday hour availability.

  • Positivity.

  • Reliable Transportation.

  • Friendly and inviting presence.

  • Cleanliness. 

DAYCARE ATTENDANT

Part-Time or Full-Time

Starting Pay: $10.80/hour + tips (average of $1-2/hour additional)

Shift Hours: M-F: 6:00 am – 11:00 am,
11:00 am – 4:00 pm,
or 4:00 pm – 8:00 pm

 Sat/Sun: 9:00 am – 1:30 pm or
1:30 pm – 5:30 pm


Dog Daycare Attendants will take care of our visiting canine guests in a group play setting. Their main responsibility is to keep the group calm, safe, and fun. Our Daycare Attendants are not only in charge of managing about 15 dogs at once, they provide documentation of activities for our customers through photos and notes in their daily report cards.

The perfect fit for our Daycare Attendant position would be someone that is a natural leader, has good instincts, and has great observational skills.

PERKS

  • Retail Discounts

  • Boarding/Daycare discounts

  • Shared kitchen stocked with snacks.

  • Tip sharing equalling typically $1-$2 additional an hour.

  • Educational Opportunities.

  • Career Path.

  • Discounts at local partner stores

  • Commission/additional pay opportunities.

  • Flexible schedule.

  • PTO*

  • 401K*

  • Holiday Pay

  • Family-style events

  • And More!

     

RESPONSIBILITIES
  • Being familiar with each guest’s personality, allergies, and medical conditions.
  • Maintaining indoor and outdoor cleanliness.
  • Watching dog body language to ensure all parties are playing well together.
  • Active engagement with the group and individual guests.
  • Being able to accurately and descriptively depict what activities a pet participated in as well as their likes, dislikes, friends, etc. in written form.
  • Take plenty of pictures for pet parents.
  • Demonstrate knowledge of services offered and carry out those services as needed (snacks, birthday parties, extra play, etc.)
  • Immediately addressing issues that may compromise the health, safety, and welfare of our guests.
  • Helping other members of the team as needed.
  • Other tasks as assigned.
TEAM MEMBER REQUIREMENTS

  • Stellar writing skills.

  • Detailed communication to all parties.

  • Critical thinking skills.

  • Ability to lift up to 50 pounds.

  • Ability to be on feet for 5+ hours.

  • Ability to interact safely and confidently with all sizes and breeds of animals.

  • A team attitude.

  • Leadership Skills

  • Some holiday hour availability.

  • Positivity.

  • Reliable Transportation.

  • Friendly and inviting presence.

OVERNIGHT ATTENDANT

Part-Time or Full-Time

Starting Pay: $10.80/hour + tips (average of $1-2/hour additional)

Shift Hours: 9:00 pm – 6:00 am

Overnight Attendants are the main caretakers of our guests and building after-hours. This position is for someone reliable, likes working independently, and is self-motivated. Our Overnight Attendants have a passion for the cleanliness, health, and safety of our guests, and keep security in mind throughout the evening.

PERKS

  • Retail Discounts

  • Boarding/Daycare discounts

  • Shared kitchen stocked with snacks.

  • Tip sharing equalling typically $1-$2 additional an hour.

  • Educational Opportunities.

  • Career Path.

  • Commission/additional pay opportunities.

  • Flexible schedule.

  • PTO*

  • 401K*

  • Holiday Pay

  • Family-style events

  • And More!

RESPONSIBILITIES

  • Keeping the building and guests secure overnight.

  • Routine housekeeping including sweeping, dishes, laundry, etc.

  • Communication of the night’s activities with the next shift.

  • Taking dogs out for bathroom breaks.

  • Other duties as assigned.

TEAM MEMBER REQUIREMENTS
  • 18+ years old
  • Self-motivated for independent work
  • Detailed communication to all parties.
  • Critical thinking skills.
  • Ability to lift up to 50 pounds.
  • Ability to interact safely and confidently with all sizes and breeds of animals.
  • A team attitude.
  • Some holiday hour availability.
  • Positivity.
  • Reliable Transportation.
  • Friendly and inviting presence.

RECEPTIONIST

Part-Time or Full-Time

Starting Pay: $12.00/hour + tips (average of $1-2/hour additional)

Shift Hours:  6:00 am – 1:00 pm

or 1:00 pm – 7:30 pm

Saturday – 9:00 am – 5:00 pm

Sunday – 9:00 am – 1:00 pm

Our Receptionists are the guest’s first point of contact and are extremely important to the success of the business and guest experience. Receptionists greet all customers, help with the placement and organization of our guest’s stay, and are the backbone of ensuring everything runs smoothly during a pet’s visit.

 

Reception is a busy position that is perfect for an organized person that enjoys talking to people with excited energy and contagious positivity.

PERKS
  • Retail discounts
  • Boarding/Daycare discounts
  • Shared kitchen stocked with snacks
  • Team events (holiday parties, summer parties, etc.)
  • Tip Sharing
  • Educational opportunities
  • Discounts at local partner stores
  • Contests and games
  • Room for growth
  • Flexible schedule
  • And more!
RESPONSIBILITIES

  • Welcome and greet all guests in person or over the phone.

  • Demonstrate knowledge of services and policies/procedures.

  • Receive telephone, email, and in-person reservations, questions, concerns, and requests.

  • Follow up with customers to ensure they had a great experience.

  • Suggest goods and services that will enhance the customer and pet experience.

  • Operate point of sales devices and handle cash.

  • Clearly communicate with team members and customers about details of their pet’s visit.

  • Immediately address issues that may compromise the health, safety, and welfare of our guests and team.

  • Review customer documentation for accuracy and completion.

  • Ensure pets checking in have current vaccination records.

  • Keep the lobby and retail area clean, stocked, and inviting.

  • Relay customer concerns and suggestions to management.

  • Other duties as assigned.

     

TEAM MEMBER REQUIREMENTS

  • Stellar writing skills.

  • Detailed communication to all parties.

  • Critical thinking skills.

  • Ability to lift up to 50 pounds.

  • Ability to interact safely and confidently with all sizes and breeds of animals.

  • A team attitude.

  • Some holiday hour availability.

  • Positivity.

  • Reliable Transportation.

  • Friendly and inviting presence.

GROOM TECH

Part-Time or Full-Time

Starting Pay: $12.00/hour + 100% of tips

Shift Hours: Varies

The Groom Tech is responsible for taking care of animals in the grooming salon, providing hair trims, baths, hair coloring, and other services as requested within the grooming scope of work with the supervision of a certified groomer. They work with customers to address areas of concern while educating them as needed.

The perfect person for Groom Tech is someone who likes working with dogs and helping them live their best life. They are interested in learning and may want to become a full groomer. They want to make sure that the dog is well taken care of when it comes to their health. They are passionate about the animals in their care and are customer service-focused

PERKS

  • Retail Discounts

  • Boarding/Daycare discounts

  • Shared kitchen stocked with snacks.

  • Tip sharing equalling typically $1-$2 additional an hour.

  • Educational Opportunities.

  • Career Path.

  • Discounts at local partner stores

  • Commission/additional pay opportunities.

  • Flexible schedule.

  • PTO*

  • 401K*

  • Holiday Pay

  • Family-style events

  • And More!

RESPONSIBILITIES

  • Grooming and bathing dogs per the requests of the owners.

  • Nail Trim and Filing and other services as requested.

  • Maintaining the Pinnacle Standard of care.

  • Working with boarding and daycare when animals have cross-over services.

  • Critically thinking about customer requests and educating customers on any concerns about the dog’s coat or other health concerns.

  • Upselling services.

  • Following AKC standards of safety procedures.

  • Salon Inventory.

  • Salon Cleanliness.

  • Completing Classes as assigned.

  • Other duties as assigned.

TEAM MEMBER REQUIREMENTS

  • Stellar writing skills.

  • Detailed communication to all parties.

  • Critical thinking skills.

  • Ability to lift up to 50 pounds.

  • Ability to interact safely and confidently with all sizes and breeds of animals.

  • A team attitude.

  • Some holiday hour availability.

  • Positivity.

  • Reliable Transportation.

  • Friendly and inviting presence.

GROOMER

Part-Time or Full-Time

Pay Range: 50% commission + 100% of tips

Shift Hours: Varies

The Groomer is responsible for taking care of animals in the grooming salon, providing haircuts, baths, hair coloring and other services as requested within the grooming scope of work. They work with customers to determine type of haircut, areas of concern, and address concerns with customers while educating them as needed.

The perfect person for grooming is someone who likes working with dogs and helping them live their best life. They want to make sure that the dog is well taken care of when it comes to their coat and haircut. They are passionate about the animals in their care and customer service focused.

PERKS

  • Retail Discounts

  • Boarding/Daycare discounts

  • Shared kitchen stocked with snacks.

  • Tip sharing equalling typically $1-$2 additional an hour.

  • Educational Opportunities.

  • Career Path.

  • Discounts at local partner stores

  • Commission/additional pay opportunities.

  • Flexible schedule.

  • PTO*

  • 401K*

  • Holiday Pay

  • Family-style events

  • And More!

RESPONSIBILITIES

  • Grooming and bathing dogs per the requests of the owners

  • Maintaining the Pinnacle Standard of care

  • Working with boarding and daycare when animals have cross-over services

  • Critically thinking about customer requests and educating customers on any concerns about the dogs coat or other health concerns

  • Upselling services

  • Following AKC standards of care and procedures

  • Salon Inventory

  • Keeping the salon clean throughout the day

  • Other duties as assigned.

TEAM MEMBER REQUIREMENTS

  • Stellar writing skills.

  • Detailed communication to all parties.

  • Critical thinking skills.

  • Ability to lift up to 50 pounds.

  • Ability to interact safely and confidently with all sizes and breeds of animals.

  • A team attitude.

  • Some holiday hour availability.

  • Positivity.

  • Reliable Transportation.

  • Friendly and inviting presence.

Address

3491 Farm Bank Way, Grove City, OH 43123

Phone

1 (614) 991-5149

SMS

1 (844) 962-3176

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Office Hours

Monday-Friday: 6:30 am – 7:30 pm
Saturday - 9:00 am – 5:00 pm
Sunday - 9:00 am - 1:00 pm