LOOKING FOR PET SERVICES?
Who We Are
Pinnacle Pets is a family owned and operated luxury pet resort. We provide exceptional indoor and outdoor play yards featuring K-9 grass® to cushion joints and paws. Play yards include air conditioned/shaded areas, wading pools, doggie playground equipment, optional splash pad playtime for water lovers, constant human supervision, and real-time video via web access . Our overnight accommodations offer a choice of cozy dorm rooms, luxury suites or group sleep-overs with human companionship. Additional pampering and spa indulgences are available in our full-service grooming salon.
Our History
Pinnacle Pets Play & Stay was founded with a simple but powerful vision: to provide the highest standard of pet care in an environment that feels like home. From the beginning, we’ve prioritized luxury, safety, and personalized service for every pet guest. Located in Grove City, Ohio, our state-of-the-art facility was thoughtfully designed to meet the unique needs of every dog—from the playful to the particular. We offer 24/7 care, advanced air quality systems, enrichment-based activities, and a team trained in CPR, first aid, and fear-free handling.
Over the years, we’ve grown from a small team of passionate animal lovers to a full-service pet care destination offering boarding, daycare, grooming, training, and more. Our commitment to transparency and communication sets us apart—clients receive daily updates, recommendations, and full visibility into their pet’s experience. As our community of pet parents has grown, so has our list of services, including customized enrichment add-ons, private buddy play, and exclusive luxury suites. Despite our growth, our mission remains the same: to treat every pet like a cherished member of our own family. At Pinnacle Pets, we believe peace of mind for pet parents begins with a place you can trust—and we’re proud to be that place.
Our Philosophy
At Pinnacle Pets, we believe that every dog deserves more than just care—they deserve connection, comfort, and enrichment. Our philosophy centers around treating pets like family, providing individualized attention in a safe, luxurious environment. We prioritize positive reinforcement, transparency with pet parents, and thoughtful accommodations tailored to each dog’s needs. From playful pups to selective seniors, our goal is to make every stay a positive, personalized experience.
Our Values
Pets: We treat every pet like our own, offering personalized care, enrichment, and safety at every step.
People: We support our team and build lasting relationships with pet parents through compassion, communication, and trust.
Principles: We uphold the highest standards of integrity, professionalism, and consistency in everything we do.
Philanthropy: We give back to our community by supporting local causes, rescue efforts, and responsible pet ownership education.
OUR COMMITMENTS
Excellence
The safety and health of people and pets
Conservation of natural resources and environmental sustainability
Kindness and compassion
Animal advocacy
Integrity and honesty
Daily Customer Communication
CREDENTIALS
MEMBERSHIPS
Voted Best Business in Grove City in 2022
MEET THE PACK
Steve
Steve’s’s background is in public safety. After 31 years with the Grove City Police, he retired as Chief. The health, welfare and safety of your pet is his number one concern; providing your pet with the highest quality of care.
Marie
Marie has worked as an RN in emergency care. She is passionate about providing a safe, loving and fun environment to pet parents and their fur babies; along with advocating for and assisting homeless pets in central Ohio.
Alex
Alex has been with the business since the start in 2016 in various roles. She has a passion for pet care, customer service, and business. She will always be available and ready to help all pets and humans in any way possible.
Sarah
Sarah has been with Pinnacle Pets almost since the day we opened. She understands all the aspects of our work and now helps others grow and be successful in the pet care realm.
Damon
Damon’s love for animals goes back to as far as he can remember! He knows how pets are a huge part of the family, and will always do his best to go above and beyond to make sure they are safe and well cared for during their vacation getaway!
Kelsie
Kelsie has over three years of dedicated experience and a lifetime passion for fuzzy pals. She adores working with diverse breeds and personalities and enjoys learning each individual’s quirks. Her goal is to provide a safe and loving environment for all animals in our care.
Chloe
Chloe’s passion for animals truly shines at Pinnacle Pets! She began as a Daycare Attendant and since then, has learning Boarding, Reception, and so much more. Now, she is one of our newest Shift Leads, ensuring that the quality of our services remains top-notch!
BJ
BJ joined Pinnacle Pets shortly after opening and has been a cornerstone of our dog daycare department every since. He has an unwavering love of animals and passion for learning and teaching new things to both animals and humans alike.
Bri
Bri started as a Boarding Attendant before learning the daycare position and bathing. After a year, she became our newest Boarding Lead, making sure all new team members are prepared and all our guests are comfortable and safe. Her next project is to become a certified groomer!
Jessica
Jessica has been training dogs professionally since 2016. As a Certified Professional Dog Trainer – Knowledge Assessed (CPDT-KA), she specializes in using modern, science-based training methods to achieve results in both obedience and behavior modification.
Emily
Emily has been a member of the team for over five years and understands all the positions of pet care and management. Her passion for pets has lead her to the grooming field where she enjoys combining knowledge and passion into positive and safe grooming experiences.
Alyx
Alyx is one of our amazing pet stylists with many years of experience! She joined our team over a year ago and has helped many pets through their skin and coat care. Her passion also helps educate others on best pet care practices.
3491 Farm Bank Way
Grove City, OH 43123